Privacy Policy

Effective Date: 5/10/2025

This Privacy Policy describes how Isometrica, Inc. ("Isometrica," "we," "our," or "us") collects, uses, and shares your personal information when you visit or make a purchase from www.isometrica.io (“Site”).

By using this Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Collecting Personal Information

When you visit our Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This may include:

Personal Identifiers: such as your name, email address, billing and shipping address, phone number, and payment information.
Device Information: including your web browser, IP address, time zone, and cookies installed on your device.
Order Information: including the products you view or purchase, special instructions, or preferences.
Interaction Data: such as how you navigate the site, what pages you visit, and how you interact with content or support.

We collect this information to fulfill orders, offer customer support, and improve your experience on our Site.

2. Using Personal Information

We use your personal information to:

Process payments and fulfill orders
Communicate with you about your order or inquiries
Provide updates about new products, services, and events (only with your consent)
Screen for fraud or abuse
Improve the performance, functionality, and relevance of our website and offerings

We only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.

3. Sharing Personal Information

We share your personal information with trusted third-party service providers strictly for business operations, including:

Payment processors (e.g., Stripe, PayPal)
Shipping carriers
Website hosting and analytics tools (e.g., Shopify, Google Analytics)
Email marketing tools (only with your consent)

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may also share information if required to do so by law or in response to valid legal requests (e.g., subpoenas or court orders).

4. Your Rights

Depending on your jurisdiction (such as the EU or California), you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request corrections or updates to your data
The right to withdraw consent or object to certain types of data use
The right to request that we delete your personal information
The right to data portability

To exercise any of these rights, please contact us using the information below.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognize your browser, enhance your browsing experience, and analyze usage patterns.

Cookies help us:

Keep you logged in
Remember your cart and preferences
Measure traffic and user engagement through tools like Google Analytics

You can disable cookies through your browser settings, though some features of our Site may not function properly without them.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure payment gateways, and regular security assessments. However, no system is 100% secure. We encourage you to use strong passwords and protect your account credentials.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date. Your continued use of the Site indicates acceptance of the revised policy.

8. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please contact us at:

Isometrica, Inc.
Email: tyler@isometria.io
Mailing Address: 22 Crescent Drive, Scotts Valley, Ca 95066
Phone: (858) 342-0525